Mud:

• Blot with white paper towel to remove as much of the stain as possible then neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water). Saturate spot using spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
• Apply a small quantity of detergent solution to the spot. Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.
• Allow mud to dry completely. Shatter the dried mud with the handle of a knife and vacuum.
• Remove as much of the mud as possible by blotting with a white paper towel or scraping with a dull knife.
• Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
• Rinse with tap water using a spray bottle, blot to remove excess moisture.
• Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
• If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Important – ALWAYS read and follow the care instructions and any warnings provided by the carpet or upholstery manufacturer. Carpeting and upholstery with natural fibers and/or certain dyes or finishes may require special treatment. If in doubt contact Chase Carpet Care for advice/service first. NEVER PROCEED with any stain removal instructions without knowing the exact nature of the stain involved. NEVER USE any retail products to remove stains from carpet or upholstery without seeking the advice of the manufacturer or you could void your warranty.